Terms of Service
Last updated: 26 March 2026
These terms govern your use of Sharp Audit's services. Sharp Audit is operated by Stuart Milne, Christchurch, New Zealand. By submitting copy for diagnosis or purchasing a service, you agree to these terms.
What Sharp Audit provides
Sharp Audit delivers a structural diagnostic and a complete rewrite of your submitted marketing copy. Specifically:
- A framework audit — checking whether the persuasion structure used is appropriate for the asset type and buyer awareness level.
- An emotional sequence audit — checking whether the copy moves the reader through the required states in the correct order.
- A complete rewrite of the submitted asset, with every change explained.
- A written diagnostic report covering every issue found, its commercial effect, and how it was resolved.
What Sharp Audit does not provide
- Guaranteed conversion outcomes. Copy is one variable in a system that includes traffic quality, offer strength, pricing, and audience fit. Sharp Audit does not guarantee that the rewritten copy will produce a specific conversion rate or revenue result.
- Ongoing support or advisory services beyond the delivered documents.
- Revision rounds after delivery. The rewrite is a complete deliverable, not a draft.
- Strategic advice on offer positioning, pricing, or audience targeting.
- Services outside the scope of the submitted asset.
Scope limits
Each tier has a word count ceiling. Scope is determined at submission:
- Single Asset — one asset, up to 1,500 words, delivered within 5 business days.
- Bundle — up to 4 content types, up to 5,000 words total, delivered within 10 business days.
- Full Funnel — entire funnel, up to 10,000 words total, delivered within 15 business days.
If your submission exceeds the word count for your tier, you will be notified and offered the choice to trim it or upgrade. Nothing starts until scope is agreed.
One asset means one landing page, or one email sequence of up to three consecutive emails. Longer sequences should be trimmed to the three emails with the lowest conversion signal before submission.
Your responsibilities
- Submit copy that you have the right to share and modify.
- Provide an accurate conversion goal for the submitted asset. Misrepresenting the goal will result in a diagnostic that does not reflect the actual problem.
- Ensure the submitted asset is the version you intend to have diagnosed. Sharp Audit diagnoses what is submitted, not an earlier or later version.
Refund policy
Sharp Audit guarantees the deliverable. If the rewrite and diagnostic report are not delivered within the stated timeframe and covering the submitted asset in full, you receive a full refund. No questions asked.
Refunds are not available once the deliverable has been received, on the basis of dissatisfaction with the rewrite's direction, or because conversion outcomes did not meet expectations after implementation.
To request a refund under the delivery guarantee, contact hello@sharpaudits.com within 14 days of the expected delivery date.
Intellectual property
You retain ownership of the copy you submit. The rewritten copy delivered to you is your property on delivery. Sharp Audit transfers all rights in the rewrite to you upon delivery and retains no ongoing claim to it.
Sharp Audit retains ownership of the diagnostic methodology, frameworks, and processes used to produce the report. The report itself is your property on delivery.
Sharp Audit will not publish, share, or reference your submitted copy or rewrite without your explicit written consent.
Limitation of liability
Sharp Audit's liability is limited to the amount paid for the service in question. Sharp Audit is not liable for indirect, consequential, or incidental losses arising from the use or non-use of the delivered copy, including lost revenue, lost conversions, or business interruption.
Governing law
These terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of the New Zealand courts.
Questions about these terms: hello@sharpaudits.com
Stuart Milne, Sharp Audit, Christchurch, New Zealand.